Business Development Officer Required in Dubai - Dubai
Business Development Officer Required in Dubai
As a member of Munich Re the MedNet Global Health Care Solutions L.L.C. is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for an “Officer Business Development- Commercial” the job holder is accountable to build and strengthen relationships with clients through excellent communication and client servicing.
Your Job:
Establish and maintain good business relationships with clients and ensure high quality customer service with an aim to further build on MedNet brand image.
Serve as the first point of contact for client queries and client complaints.
Work in partnership with operations and other business units to ensure that SLA requirements are fulfilled and work to ensure clients satisfaction.
Update management on market developments and conduct necessary research activities.
Organize periodic follow-up meetings, workshops, and marketing seminars in partnership with operations.
Conduct Monthly team meeting and update the service issues from the Client (Operational Head)
Conduct weekly team meeting and update the service issues from the Client (Managers & AM)
Onboarding client: new PIC or New groups (large): update manager/AM/TL in conjunction with operations.
Your profile
Bachelor’s degree in business / marketing management or any other equivalent qualification relating to Insurance Industry.
1-3 years of experience in customer service and/or account management in the UAE and/or GCC Market.
Experience in the Health Insurance sector (Primary Insurance, broker and TPA) would be an added advantage.
Strong interpersonal and communication skills with a special focus on relationship management
Excellent Presentations and time management and organization skills.
In-depth knowledge of Insurance and TPA principles and procedures
Familiarity with accounting, finance, underwriting, and actuarial concepts is an added advantage.
Ability to explain complex transaction structures to both technical and non-technical audiences.
Arabic and English language is must.
Excellent negotiation and analytical / problem solving skills.
Entrepreneurial spirit and strong team player
Flexibility to travel and multitasking.
Ability to work within senior manager across of all facts of the business.
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