Sales Associate Required in Dubai - Dubai
Sales Associate Required in Dubai
Sales Associate in Optifashion retail stores is responsible for providing expert advice on designer eyewear, assisting the customer in choosing the right product, and achieving sales targets.
Responsibilities:
Welcome, greet, and provide excellent customer service in a genuine and friendly manner to all customers from the moment they enter the store;
Identify customer needs, provide expert advice on products to help take the best purchase decision;
Achieve individual sales targets and KPIs, and positively contribute to the store sales performance by actively recognising and pursuing sales opportunities;
Participate in visual merchandising, inventory/stock management, and aftersales procedures;
Maintain and demonstrate excellent product knowledge, as well as promotional campaigns and eyewear fashion trends;
Process sales transactions, receive payments, handle exchanges/refunds;
Ensure all customer inquiries and complaints are handled promptly and in a professional way and escalated to senior team members if needed;
Maintain clean and organised product display and overall store image;
Participate in relevant training and comply with the company’s operational standards and procedures.
Requirements:
1+ years of luxury retail and/or optical retail experience;
Strong sales and customer service skills to ensure flawless customer experience – in person, over the phone, and through email;
Excellent communication skills, hospitality, and empathy;
Excellent English; additional language – Arabic/Russian/Chinese/European languages;
Willingness to learn and strong time management;
Confidence, professionalism, and teamwork at all times.
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