Quality Control Associate Required in Dubai - Dubai
Quality Control Associate Required in Dubai
Quality Control Associate will process and offer support and guidance to clients on verifying their listings, agents’ profiles, and assist with monitoring our site for quality and accuracy.
Ensure that all companies advertising on propertyfinder.ae hold the relevant licenses to operate
Responsibilities
Monitor compliance to our virtual tour and video guidelines
Monitor site for inaccuracies and breaches of our acceptable terms of use
Record and log all infractions and contact clients regarding these where applicable
Respond to all client and consumer queries/complaints in a timely manner
Review trade licenses, RERA licenses and trakheesi permits to ensure all clients are compliant with government regulations
Process all reported properties, investigate every single report and action accordingly
Handle all consumer and client complaints relating to unavailable properties, inaccurate listings, exclusivity agreements, image copyright infringement and generally poor images or listings
Monitor clients’ listings to ensure compliance to our image guidelines concerning watermarks/ footers, irrelevant images and advertising material
Required Competencies
Customer service orientation
Excellent English (verbal & written), Arabic speaker preferred
Attention to detail
Strong analytical orientation
Can multitask
Effective communication
Adaptable/Open to change
Deliver measurable results effectively
Accountability and Ownership
Teamwork
Minimum Experience:
2 years of customer service experience in a professional, preferably high-tech / real-estate environment
APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/quality-control-associate-at-property-finder-2994092512?
