Technical Support Manager Required in Dubai - Dubai
Technical Support Manager Required in Dubai
Manage developing technical specifications in line with market research to developnew products and upgrade existing products. Ensure the end product received is as per the desired standards. Provide technical support to customers and lubricants team for product insights or specifications and support in complaint resolutions.
KEY ACCOUNTABIILTIES
Provide technical support for used oil testing. Securing OEMs approvals for ADNOC products
Conduct studies and monitor market development on new products and recommend upgrading ADNOC Distribution products to meet new specification, new machinery or new applications
Recommend enhanced methods of optimising on product cost by sourcing alternative, better raw materials, or finished products for re-branding in order to have more competitively priced products
Prepare/update techincal literature for all ADNOC Distribution lube products. Conduct research on equivalant products sold by competitors along with the techincal specifications in order to recommend the equivalents that are most economical and cost effective custominsing products for tender submission
Prepare and review product approval submissions, oil sampling and conducting of free trials to assure product quality in line with expectations
Guide the development of letters requesting information and technical assistance from other oil companies on technical matters, product development and product approvals
Conduct lube inspections for customer equipment, on request, in order to ensure the customer is using products that meet the requirements of the equipment.
Develop the complete list of equipments and the ADNOC Distributions recommended grade that meet the manufacturer's requirements and warrenties
Lead the development of a computer database of ADNOC Distribution Products and compareable competitor products including specifications and approvals
Provide technical insights and expertise related to products, for customers in solving technical problems and complaints arising from using ADNOC Distribution products
MINIMUM QUALIFICATION
Bachelors Dgree in Chemical Engineering or Equivelent
Minimum Experience, Knowledge & Skills
10 years experience in lube technical operations, of which at least 5 in the retail sector
Knowledge of local and regional laws and regulations
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https://www.linkedin.com/jobs/view/3713856786/?
