Technical Specialist Required in Dubai - Dubai
Technical Specialist Required in Dubai
• Provide technical support and assistance to team members and clients.
• Troubleshoot and resolve technical issues promptly and effectively.
• Collaborate with cross-functional teams to address complex technical challenges.
Workflow Design and Optimisation
• Analyse existing workflows and identify areas for improvement.
• Design and implement automated workflows to streamline processes.
• Optimize workflows to reduce manual interventions and increase efficiency.
• Preparing business cases for automation projects based on client needs and available budgets
• Developing detailed plans for new or existing automated systems, including requirements gathering, design, development, testing, implementation, and maintenance
• Consulting with clients to assess current business processes and recommend improvements to increase efficiency and reduce costs
• Conducting feasibility studies to determine whether an automation project is likely to succeed and what challenges may be encountered during implementation
• Managing client relationships to ensure ongoing satisfaction with project results
• Developing project proposals based on client needs and desired outcomes
• Conducting regular progress reviews during implementation to ensure that the project stays on track and meets its objectives
• Recommending any necessary changes to the design of an automated system to improve its effectiveness
System Maintenance and Upgrades:
• Perform routine maintenance tasks to ensure the integrity and reliability of technical systems.
• Assist in planning and executing system upgrades and migrations.
• Keep abreast of technological advancements and recommend system improvements.
Documentation:
• Maintain detailed documentation of technical systems, configurations, and troubleshooting procedures.
• Create user guides and training materials as needed.
• Ensure documentation is up-to-date and accessible to team members.
Technical Training:
• Provide training and guidance to team members on technical systems and tools.
• Conduct workshops or training sessions to enhance technical proficiency.
Security and Compliance:
• Implement and enforce security best practices to protect data and systems.
• Ensure compliance with industry standards and regulations. • Assist in audits and security assessments.
Technology Evaluation:
• Evaluate new technologies, tools, and software for potential integration.
• Make recommendations based on technical feasibility and business needs.
Collaboration and Communication:
• Collaborate with clients to gather technical requirements and provide solutions.
• Communicate technical concepts and recommendations effectively to non-technical stakeholders.
Problem Solving and Troubleshooting:
• Analyse and diagnose complex technical issues.
Qualifications:
• Bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology). •
Proven experience in technical support or a related role.
• Strong technical aptitude and problem-solving skills.
• Knowledge of relevant software and hardware systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Certifications in relevant technologies (if applicable) are a plus.
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https://ae.linkedin.com/jobs/view/technical-specialist-at-bohiyaanam-talent-solutions-3730086360?
