Systems Specialist Required in Dubai - Dubai
Your Opportunity
We are looking to hire a Systems Specialist who will support and assist the CAFM Manager in delivering the CAFM services, projects to multiple clients served from Central Helpdesk.
The ideal candidate should have a Proven work experience as L1, L2 Technical support on Laptops, Printers, Servers, Network, Security, VMs’ on Windows/Linux/Mac OS environments.
This role will work closely with our architect solutions and CAFM Manager in one of our prestigious contract in Abu Dhabi – Zayed University.
Key Accountabilities
Managing IT hardware - related services offer by central helpdesk for multiple projects, including Helpdesk hardware setups, diagnosing, and resolving hardware issues promptly, and optimising system performance
Work closely with the CAFM manager and CAFM specialist to architech solutions for new projects and bids
Using ITSM for tickets logging and completion
Completely commit to ITSM change management fulfilment
Install and deploy patch related support to meet the latest Serco SMS compliance and other corporate patch governance requirements
Install and configure laptop and printers as per Serco SMS
Implementation of CAFM system as directed
Involved in day-to-day operation of the CAFM system by data entry, upload, download, reporting and data correction
Designing reports using Crystal Reports, Concept Reports and MS Power BI
Developing SQL/MySQL queries for perfoamnce imporvement, troubleshooting and report creation
Desinging Concept Evolution Workflows and edit existing one.
Specific Requirements
Ideally a degree holder of IT related qualification or equivalent.
Minimum 3 years experience as a user of any CAFM application with enhanced technical skills to manage CAFM modification and creation requests
Experience in Facility Management particulalry in FSI Concept Evolution System and Maximo is a plus
Knowledge of any of the following programming languages Zoho deluge, C++, .net, Java, HTML, JavaScript, PHP, XML
Must be familiar with Information Technology Infrastructure Library (ITIL) methodologies
Familiar with SQL database quering and administrator is a must.
APPLY FROM LINK BELOW:
https://www.linkedin.com/jobs/view/3861512031/?
