IT Senior Officer Required in Dubai - Dubai
The Senior IT Officer monitors and maintains the company computer systems; installs and configures hardware and software and solves technical issues as they arise.
His / her role is to provide data-driven advice on how to expand or refine systems operations to meet organization needs.
STRATEGY
Maintains Rentokil Boecker' old systems in terms of IT solutions and infrastructure (emails, security).
Establishes IT policies on active directory, backups, e-mail systems, anti-virus protection.
Monitors and maintains Rentokil Boecker' local servers.
Implements and manages end user technology including ICABS, Enterprise Mobility Management, Enterprise Endpoint protection, Google Workspace and Office 365.
Ensures a fit purpose, cost effective model for the delivery of key business services to end users.
Manages the data center and computer host systems including hardware, software and equipment.
Ensures appropriate levels of security and data compliance for the infrastructure across the country.
Ensures efficiency through optimizing workflow streamline to be as efficient as possible while creating little waste as possible during the process.
Supervises & controls security-related systems such as VPNs, Fortinet, firewalls and network monitoring systems.
Supervises and controls various IT network security control systems such as intrusion detection systems, virtual private networks, and network account access.
Benchmarks, analyzes, reports on and makes recommendations for the improvement and growth of the IT infrastructure and IT systems for his country of operations.
Issues technical and operations standards, procedures, technical documentation and metrics related to all Sysadmin tasks.
Handles technical issues and escalates them through Rentokil Boecker ticketing system (Service Now) to the concerned parties.
Demonstrates proof of evidence and detailed data in project management, and shows confidence in analyzing, planning and resolving system inquiries.
Requirements
Bachelor's Degree in Computer Science, MIS, IT or equivalent.
At least 6 years of experience in IT infrastructure and workplace services or a similar role in a large sized organization.
Ability to adapt to changes and effectively prioritize by staying focus on most relevant and critical issues.
Good technical knowledge in IT infrastructure and end user security management.
Understanding of Cloud Computing technologies and solutions.
Effective decision making and problem-solving skills.
Excellent verbal and written communication skills.
Remarkable attention to details.
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