IT Helpdesk Required in Dubai - Dubai

IT Helpdesk Required in Dubai

Working on an IVR, troubleshooting, resolving issues
Logging tickets
Dealing with escalations
Awareness and action managing Active Directory.
Escalating issues where needed.
Have experience in the following systems:
Omni
IG/ Eatec
Printer ( MyQ )
Active Directory/ Office 365
PAM
RMG ( Signage)
Network Applications ( ISE, Fortinet VPN)
Share Folder Access

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https://www.linkedin.com/jobs/view/3703691779/?e