Hotel Supervisor Required in Dubai - Dubai
Hotel Supervisor Required in Dubai
A guest service associate is a professional responsible for providing exemplary services to the guests whenever they make an entry in the hotel, during their period of stay, and whenever they will depart. Guest service responsibilities include taking care of the guests in a professional and courteous manner so that guests will be tempted to revisit their hotels in future, thus guaranteeing better business. Thus, most of the responsibilities are customer centric and they may at times need to handle administrative and clerical work as well.
Key Responsibilities of a Guest Service Associate:-
Responsibilities
To get a better idea, here is some detailed information on what are the key responsibilities that need to be handled by a guest service associate
The guest service associate takes care of the customers by personally attending to their requests and resolving their issues or concerns in a professional manner. He/she is responsible for providing quality information regarding their hotel and the services that are being offered, and convince the guests that they have come to the right place. Thus, he/she is responsible for making that valuable first impression on the guests, so that they always make it a point to reserve rooms in their hotels.
To answer the telephone calls and to keep a track of the in house activities like giving information regarding the availability of the rooms and making reservations based on it
To give outstanding services to the guests that have checked in and greet them in a friendly manner and interact with them in a positive way
To maintain up to date knowledge on the current services that are being offered and make sure that this information is conveyed to the customers in an effective way
To ensure that the rooms have been allocated properly, hand over the keys to them and ensure that all the registration and check in procedures have been followed as per the given standards
To enter all the relevant guest related information, so that it can be retrieved in case there is a requirement, and to maintain and update the accounts and post them accurately.
Only Indian people can apply for this job profile. job location Dubai Singapore.
Interested candidates firstly send me your resume.
HR. Anshika Verma
Contact no: 91-9873687144
Email id: [email protected]
