Guest Services Specialist Required in Dubai - - Dubai

Guest Services Specialist Required in Dubai -

Easy Click HH is a fast-growing provider of fully furnished short term plug & play residential apartments in Dubai. We are currently hiring a Guest Services Administrator to join our team. The role will be a key – player in the day-to-day operations of the company.

Ideally, the candidate should have strong experience in the hospitality/customer service or similar industry. Holiday Homes Experience is an Asset.

Do not apply otherwise, APPLICATIONS WILL NOT BE CONSIDERED.

THE ROLE

Manage reservations including communicating with residents prior to check- in and assist in check in procedures as required by company guidelines.
Manage DTCM check in /check out/new permits system and register residents accordingly, Update CRM and manage booking calendar & listings in various portals as per Company procedures.
Assist residents with check -out procedures as per company guidelines and reinstate the property to high standards for next resident. Attention to detail & experience in similar industry is critical to this function.
Create and maintain records of documentation as when required for reservation forms/lease contracts/ Ejari etc.
Handling and swiftly resolving all customer issues efficiently during stay in property.
Track & Ensure utilities payments for all properties. Coordinate with all third-party vendors i.e., Laundry/ cleaning/Du/DEWA or any other vendor swiftly and efficiently as and when required.
Maintain & Track inventory for all properties on real time basis.
Upsell company services to potential property owners.
Coordinate/ Support with data to accounting team to update monthly statements.
Third Party Vendor Management & Selection.
Assist with purchasing during furnishings as well ensure all supplies are regularly replenished.
Maintain petty cash for the company.
Strong problem-solving skills & ability to take quick decisions if required.
QUALIFICATIONS

Smart & Confident Personality /Always Dressed Sharp.
Self-Motivated & Confident
Excellent Customer Service Skills
Prior experience in similar field is an added benefit
Hospitality Industry Experience preferred.
Located in UAE
Proficient in Excel, Word & Computer Savvy
BENEFITS

Competitive Salary (AED 3k -3.5k) + Benefits
Medical Insurance Offered + Annual Air Fare
Laptop + Phone Provided
Employment Visa
Incentive Plan
The selected candidate will undergo a 2-week intensive onboarding training.

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/guest-services-specialist-at-easy-click-holiday-homes-llc-3231511696?