Guest Service Agent Required in Dubai - Dubai
Guest Service Agent Required in Dubai
Key Responsibilities
Provide prompt, courteous and efficient service to all Guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
Ensure Guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
Conduct in Room & Hotel familiarization and assist Guest in Hotel activity enquiries / requests
Maintain an up to date knowledge of Hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to Guest queries
Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
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https://ae.linkedin.com/jobs/view/guest-service-agent-at-yas-plaza-hotels-by-aldar-hospitality-3122141427?
