Guest Relations Executive Required in Dubai - Dubai

Key Responsibilities:

- Greet and welcome guests upon arrival, ensuring a smooth check-in process.
- Address guest inquiries and provide information about the property and local attractions.
- Respond promptly and effectively to guest requests and complaints.
- Coordinate with housekeeping and maintenance teams to ensure property readiness and cleanliness.
- Assist in managing reservations and updating booking systems.
- Provide personalized recommendations and concierge services to enhance guest experiences.
- Conduct follow-up calls and surveys to gather guest feedback and identify areas for improvement.
- Maintain accurate records of guest interactions and transactions.

Skills & Qualifications:

- Previous experience in hospitality or holiday homes is required
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using reservation and property management software.
- A friendly and professional demeanor with a passion for delivering exceptional service.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- The chance to be part of a growing company with a strong reputation in the holiday home industry.

Join us at Zed Living and help make our guests' holiday dreams come true!

APPLY FROM LINK BELOW:
https://www.linkedin.com/jobs/view/3946426410/?