Guest Relations Executive Required in Dubai - Dubai
Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.
SHG operates over 58 venues and with presence in 17 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.
Guest Relations Executive is responsible to greet customers and ensure that all guests receive an
outstanding experience from their first point of contact with the team.
Main Responsibilities:
Greet guests, escort them to tables while providing a personalized introduction to the brand.
Maintain neat and organized work area.
Observe proper grooming and personal hygiene at all times.
Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
Proactively anticipate and respond to guest needs and preferences.
Maintain a friendly and professional demeanor while interacting with guests and colleagues.
Ensure that guests are informed of all relevant data.
Collaborate with other departments to provide seamless guest experience.
Monitor and maintain guest records, including contact information, preferences and feedback.
Ideal Candidate:
Bachelor's degree in hospitality management from a reputable university or Hospitality Diploma is preferred
Minimum of 2 years of experience in a similar position within a hospitality venue.
Excellent written and verbal communication Skills
Strong interpersonal skills with attention to details
Self-Motivated creative and confident, with a highly energetic personality
Excellent organizational Skills
Benefits:
Competitive Salary
Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions
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