Customer Service Executive Required in Dubai - Dubai

Key Responsibilities

• Respond promptly to customer inquiries and concerns via phone calls.

• Manage high volumes of inbound and outbound calls.
• Maintain accurate records of customer interactions and transactions.

• Provide up-to-date product and service information to customers.

• Escalate customer issues to the appropriate department or manager as needed.

• Always maintain a positive and professional attitude.

• Continuously improve your knowledge of products and services.

• Meet or exceed performance targets, such as call volume and resolution time.

• Adapt to new technologies and processes as they are implemented.

• Participate in training and development programs to improve customer service skills and knowledge.

• Contribute to team goals and initiatives to improve customer satisfaction.

• Provide feedback to management on customer issues, concerns, and trends.

APPLY FROM LINK BELOW:
https://www.linkedin.com/jobs/view/3924225758/?