Assistant Store Manager Required in Dubai - Dubai

Assistant Store Manager Required in Dubai

We are seeking to hire an experienced and passionate Assistant Store Manager to join our team. This person will be reporting to the Senior Store Manager and should have experience in the Toy & Games industry.

Job Summary:

The primary function of this role is to support the Senior Store Manager to drive the commercial performance of the store overseeing the strategy to increase its turnover and maximize profitability. To support the Senior Store Manager in the day-to-day operations of the store and its workforce in line with the overall business brand principles, providing leadership, ensuring customer satisfaction and making informed decisions to achieve maximum defined targets.

Main Responsibilities:

Store Performance Management

Oversee all store operations.
Ensuring high standards of visual merchandising, store presentation and upkeep.
Maintaining customer relationships & provide exceptional customer service / handling customer complaints.
Develop a loyal clientele and focus on client relations so a continued business is maintained throughout the year.
Managing store inventory in the location, determining effective ways of liquidating ageing stocks and controlling/minimalizing loss of inventory.
Ensure all store policies and procedures are implemented and maintained.
Provide feedback on the clientele and product line performances and provide suggestions for improvement.
Provide quantitative information on fast/slow movers, stock levels, customer trends and specific likes / dislikes to the Senior Management and Buying Department.
Managing and motivating the sales team to ensure increased sales & efficiency.
Maximize sales by implementing and monitoring the sales assistants and sales ability.
Team Management

Ensure that your team always represents the image of the company and Brand.
Lead and energize the team and organize their day-to-day work in the store.
Ensuring the team is well presented, and in full uniform and well-groomed always in the store.
Communicating and upholding all company policies, rules, and procedures. Ensuring proper cash management at the store.
Take part in the coaching, development, motivation, and evaluation of the staff.
Provide coaching and continuous feedback to the team to help upskill their sales capability.
Shadow customers and provide them with all the information about the company they are working for.
Conduct performance management and appraisals for subordinates.

Skills & Qualifications:

Strong knowledge of the Toy & Games industry with a minimum of 5 years in a similar capacity and industry experience.
Highly presentable and well groomed.
Strong people management and leadership skills
Good reporting and analytical skills
Soft skills to include Perseverance, determination, and resilience
Ability to remain calm under pressure and adopt a flexible attitude.
Strong in work ethics and integrity

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