Telephone Operator Required in Dubai - Dubai
Telephone Operator Required in Dubai
Main Duties:
Ensure smooth operation at the Telephone department.
Achieve customer satisfaction through proper training, guidelines to achieve Saadiyat Beach Club goal.
Assist all Guest relations request’s regarding Telephone inquiries in efficient manner and achieve maximum customer service index by following the guidelines and guiding principles
To be courteous, prompt, and helpful to all incoming calls within Saadiyat Beach Club and provide accurate information regarding the facility
Answer the phone within 3 rings in a clear, friendly manner.
Greet guest with standard greeting
Always address guest by name at least twice during the conversation.
Listen to the guests needs and write it down on the booking sheet.
Provide information when required and assist guests when it is possible.
Repeat details if required to confirm.
Attends all meetings conserving Telephone department
Communicates all bookings for front desk, restaurants to relevant department
Direct contact with maintenance, engineering, and relevant departments
Work may include assisting of other department: Colleagues throughout different areas of the resort
Skills, experience and educational requirements
Preferably a degree / diploma or graduated from a university
1-2 years of experience in similar field
Strong Interpersonal skills
Computer literate (MS office) with effective and good communication skills, both verbal and written
APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/telephone-operator-at-aldar-hotels-and-hospitality-llc-3228333736?r
