Sales Executive – Restaurant Reservations Required in Dubai - Dubai
Sales Executive – Restaurant Reservations Required in Dubai
As a Sales Executive – Restaurant Reservations you will serve as the first line of inquiry and responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.
· Convert, quickly, inquiries into contracted business
· Respond, positively, to sales inquiries to develop future sales leads
· Identify sales leads, as appropriate
· Respond to all customers in a highly professional manner.
Ensuring all reservations are completed accurately and to the Guest's expectation
· Provide prompt and efficient service while maintaining the hotels brand standards
· Ensures a smooth day-to-day operation of the Restaurant Reservations Office.
· Maintains and updates the Restaurant Reservations System on a regular basis.
· Promotes the restaurants by establishing incentives schemes and special packages for Tour Operators, Travel Agencies and other relevant contacts.
· Uses Revenue and Yield management techniques wherever possible to maximize restaurant outlet revenues.
· Provides the F & B Management with statistical information at the end of each month or on request.
· Issues reservations reports on a monthly basis.
· Coordinates and monitors the reservations for special events.
The ideal candidate for this position will have the following experience and qualifications:
· 2 years of experience in a similar role
· Previous experience in a Reservations environment
· Tertiary qualifications, or other collegiate-level degree
· A highly professional telephone manner and excellent communication skills
· Outstanding administration and organizational skills
· Intermediate computer proficiency
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