Role in Customer Service Required in Dubai - Dubai
Role in Customer Service Required in Dubai
Dubai Hills Estate LLC operates as a real estate development company. The Company specializes in developing shopping malls, retail spaces, hotels and resorts, commercial properties, and entertainment plazas, as well as provides property leasing services.
Dubai Hills Mall offers a gross leasable area of over 2 million sq ft in Dubai and will feature large number of retails outlets including an array of ‘fast fashion’ retail stores, restaurants and cafes. The Mall will boast major family entertainment and leisure centers as well as cineplex, hypermarket etc.
ABOUT THE FUNCTION
The Front Office function is responsible for providing a welcoming and positive experience to all members, member’s guests & potential members every time they enter The Burj Club.
WHAT YOU WILL NEED TO SUCCEED
Minimum 2 years of experience in a 5-star Hotel or Club Industry.
Trained in customer service with continued professional development.
Degree/Diploma from a recognized University/ College.
Key Accountabilities:
Responsible for the daily operations of the reception desk during Management office operation times.
Answer the telephone within three rings in the correct manner & give clear & friendly response to all queries.
Attend to waiting guests as quickly as possible & actively listen & respond positively to questions, concerns & requests.
Follow company & departmental safety & security policies & procedures to ensure a clean, safe & secure environment.
Provide administrative support to the Management office
Competencies:
Put Customer First
Drive for Results
Learning
Resilience
Adaptability
WHAT WE BELIEVE IN:
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
Ownership Mindset
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
Fast Paced
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
Adaptability
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/role-in-customer-service-at-emaar-2930342865?
