Restaurant Manager Required in Dubai - Dubai
Restaurant Manager Required in Dubai
We are looking to hire a customer-oriented Restaurant Manager for Daikan.
This is an exciting role for a well-rounded Restaurant professional, looking to share some of their extensive F&B experience with a dynamic team and gain further management experience.
Reporting directly to The Owner and Area General Manager, as Restaurant Manager you will be responsible for Managing the day-to-day operations and ensuring that all restaurant operations run smoothly.
To be successful as a Restaurant Manager, you should display effective management skills and the ability to share your knowledge, have a can-do attitude and a passion for great food, incredible service and a focus on team development.
Key Responsibilities:
Customer Service
Get to know and build a rapport with regular customers
Consistently create a warm, thoughtful and sincere guest experience
Confidently provide solutions to guest queries or complaints, and escalate issues where necessary
Supervise the overall dine-in, delivery/takeaway, and pick-up services
Operations
Assist in cashiering, invoicing, and petty cash purchases if required
Perform routine spot checks during the operation to ensure standards are maintained and are of the highest quality and satisfy HACCP and Dubai Municipality Guidelines
Oversee stock and/or inventory requirements, when necessary
Keep The Owner and Area General Manager informed on all/any significant points
Team Management
Responsible for creating a Training Calendar per month and ensuring staff are continuously developed and provided with opportunities to further enhance their skills
Manage PIC, BFH, First Aid, and Fire Safety training trackers and ensure full compliance and schedule staff to attend training if required
Supervise performance, provide constructive, on the job feedback to staff that further assists in their continuous improvement
Ensure proper staffing and manage leave calendars and arrange relievers where necessary
Advertise, Source and Hire talented FOH Service Staff as and when required, conduct interviews and prepare trials in order fill vacant positions
Keep the team motivated, maintain a fun and service focused environment where they can perform at their best
Social Media & Online Presence
Monitor customer feedback through various online platforms and respond to each comment with appropriate feedback
Sales & Reporting
Prepare and provide detailed reports for The Owner and Area General Manager periodically, reports such as customer feedback summary, detailed sales and revenue reports, and team performance and development updates
Implement a strategy to generate higher revenue through up-selling & recommendation techniques
In addition to the above, the Restaurant Manager will also be responsible for any additional requests relating to the restaurant operations, as assigned by The Owner and Area General Manager.
Education, Experience & Requirements
· Diploma or above in Hospitality Management or related field
· 3-4 years previous experience in Restaurant Management
· Proficiency in both verbal and written English language
· Valid UAE Driver’s license is a must
· Good understanding of financial and sales reports
· Ability to manage, train and develop a team
· Knowledge of how to operate POS and manage food delivery platforms
· Understand local health and municipal regulations
· Operates and conducts business in an ethical, fair and approachable manner
· Only candidates in the UAE will be considered
Contact: [email protected]
Reference: Restaurant Manager
Industry: Food & Beverage
