Quality Training Manager - Dubai
Helps drive quality assessment program Partners with peers and superiors to determine performance gaps and learning needs. Works with training council to review key metrics GSS, LQA, IFH scores etc. and plans training activities accordingly Is involved in ensuring the necessary training and learning is conducted in departments on a consistent basis Trains managers to train their employees in the needed skills area Manages an effective standards training program and ensures Standards Training Manuals are updated regularly and training checklists are turned in for new hires Responsible for an indirect reporting relationship with the Designated Trainers, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction. Trains new Designated Trainers DT when required and regularly coaches and develops Designated Trainers DT in their role and responsibilities Bases the direction for learning on a thorough Learning Needs Analysis Creates and produces a Learning Needs Analysis LNA and Training Plan aligned to property goals & budget cycle Designs solutions for learning needs by rapidly creating and developing learning programs that target performance gaps. Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change Leadership & Talent Management support.; Registration & Applications at www.jobhuntgulf.com / www.jobhunt.ae is Free & Easy, visit our below website link to apply ; Website:http://www.jobhuntgulf.com/Jobs/Job-Detail.aspx?jobref=859760
