MCA with experience in IT Support - Dubai
RESUME
D mohammed Hakkim
3/228,Pandiyan Salai,Neelankarai
Chennai -600115
Email | [email protected]
Mobile-91 9790131737
Objectives
Analytical Technical support representative adept at resolving complex network issues. Critical thinker who addresses Customer support issues quickly and who consistently exceeds performance standards. Level-headed and claim in stressful with well-developed people skills.
Education
DegreeInstituteBoard / University
Year% marks / CGPAM.C.ASCAD College Of Engineering TechnologyAnna University201068%B.Sc. Perarignar Anna Science College
M.S university
2006
55%HSCGovernment Sec School
State Board
2002
68%
Experience
SRM Info Tech
| Theni, India
Quality Analyst | 01-Apr-12 – 30-Apr-13
CAMS Private Limited | Rayalla Tower, Chennai, India
Project Name | Mutual Fund, Banking, Insurance
Application Support Executive |05-Jun-13 – 02-Nov-17
Job Responsibilities
Deploying patches Swap MDB file from local Dir to live server using Process modeler application.
Temp files and war backup from application server in Winscp.
Start and Stop JBOSS services in VNC application.
Restart server using Server shell files
To check the RAM memory space in VNC application
Delete log file from application server in Winscp.
Web Server Administration/Application support -- IIS 6.0
Planning and configuring new internal & external websites
Website content and application release management and creating Virtual directories
Application support for asp .NET and hosted internal & external websites
Deploying .Net based Applications apps on IIS 6.0 and IIS 7.5 / IIS 8
Creating, deploying, renewing and Import & export of the SSL certificates
Configuring Site Minder web agents’ clients for authentication
Coordination with application development teams for issue troubleshooting
Managing Radware load balancer devices -- Policy configurations for new websites
Work with Developers team very closely to throughout life cycle on engineering application
Analyzing the log files of an application and IIS
Creating, configuring and troubleshooting scheduled task.
Technical Exposure
L3 Router configuration,
L2 Switch configuration,
Creating a LAN and WAN networks using router, switch
ACL, PPP (PAP & CHAP) security Configurations to Router
NAT, RIP v1, RIP v2, OSPF, configurations
TCP/IP, UDP concepts
IP Address Planning, Sub netting in FLSM & VLSM
Certification
Cisco certified network association (CCNA)
Achievements
Migrated application from Windows 2003 server to 2008 R2 server and Windows 2008 to Windows 2012 server.
Capabilities
Ability to learn and adapt to new technologies quickly
Willingness to share knowledge with others in team
Personal Details
Name : Mohammed Hakkim
Gender : Male
Date of Birth : 02-06-1985
Languages Known : English, Tamil.
Nationality : Indian
Declaration
The above statements are true to the best of my knowledge and belief if the opportunity is given I will discharge my duties satisfactorily.
Yours Truly
Mohammed Hakkim
