Junior IT Helpdesk Required in Dubai - Dubai
Junior IT Helpdesk Required in Dubai
Junior IT Helpdesk Required in Dubai
Installing and configuring of desktops/laptops hardware, software, OS installation, Network printers and scanners.
• Providing the technical support for the client machines.
• Knowledge of office 365, outlook 2013 and active directory.
• Work experience on LAN/WAN,VPN, inter-office connectivity
• Handling employees IT issues, managing and logging tickets in helpdesk system.
• Handling of support calls and first level support of all systems/hardware/software/applications
• Knowledge of ITSM application (Manage engine).
• Basic knowledge of networking, DHCP,DNS, SCCM and IP phone telephony.
• Basic knowledge of windows servers.
• Monitoring and maintaining the computer systems and networks.
• Knowledge of IT asset management
• Good communication skills
• Respond to the tickets within SLA timelines.
• Preferably 2 to 3 years of experience with MCSE and CCNA certification
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https://ae.linkedin.com/jobs/view/junior-it-helpdesk-at-bigdata-technology-solutions-an-associate-company-of-arnold-consulting-pvt-ltd-2917687212?