IT/Software - Dubai
I have done my bachelor from Bahria University Islamabad in Pakistan, Currently I'm Woking in Retail Company. I have Almost 1 year to work in this company as a IT/Software Support during my professional jobs my responsibilities mostly include installing and configuring computer hardware operating systems and applications.
monitoring and maintaining computer systems and networks.
talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
troubleshooting system and network problems and diagnosing and solving hardware or software faults.
replacing parts as required.
providing support, including procedural documentation and relevant reports.
following diagrams and written instructions to repair a fault or set up a system.
supporting the roll-out of new applications.
setting up new users' accounts and profiles and dealing with password issues.
responding within agreed time limits to call-outs.
working continuously on a task until completion (or referral to third parties, if appropriate).
prioritising and managing many open cases at one time.
I am confident that I will add value in your esteem organization and a valuable asset to your team.
Thank you so much for your time
