IT Supporter Required in Dubai - Dubai
Job description
Monjasa is a leading global partner in the oil and shipping industry who believes strongly in driving Personal Business. We aim to inspire our business partners and become first choice by challenging status quo with our original solutions. We are thus on the lookout for a colleague who can identify with Monjasa’s values and is capable of building strong relations both internally and externally.
You will join our innovative and task-oriented IT team. Additionally, by upholding the standard quality of group-wide operations, as our new IT Supporter stationed in the Dubai office, you will have the opportunity to collaborate with our knowledgeable and professional colleagues globally.
Furthermore, you will oversee and be responsible for handling IT support duties, which include responding to user inquiries through the helpdesk system, serving as a liaison between support and infrastructure, and streamlining departmental processes and practices.
Areas of focus
Maintaining and handling internal support requests
Handling the onboarding or offboarding process of employees
Monitoring internal systems and assisting users with new platforms and technologies
Performing purchasing and controlling the asset and IT inventory
Providing first- and second-level support to all vessels
Supporting regional sister offices (mainly in the Middle East and Africa)
Your professional skills
Relevant IT education
Minimum 3 years’ experience in a similar role
Experience with oil and shipping is an advantage.
An experienced user of Microsoft administrative applications
Fluent in both written and verbal English
Support foundation:
Navision
Microsoft365
Windows365
Windows 11
Microsoft Azure
Intune
SharePoint
MS Teams
OneDrive
Jira
Endpoint Central
Your personal skills
Proactive and robust
Detail-orientated with a high-quality focus
Responsible and honest
Flexible and inquisitive with a well-developed sense of urgency
Adaptable, approachable, and able to work in a dynamic environment
APPLY FROM LINK BELOW:
https://www.linkedin.com/jobs/view/4007641337/?
