In search of IT related jobs - Dubai
• Provide Hardware and software support service for HP Servers including high end servers and high net worth customers
• Create Incident Reports and maintain the same until closure
• Collaborate with various stake holders and communicate with the customers throughout the case.
• Responsible to deliver timely service and enable customer delight
• Responsible to ensure continual productivity of the team via quality circles and total preventive management process
• Participate in 360 degree process and product improvement by analyzing customer view points and usability opportunities
• Participate in product improvement meeting and quality improvement process.
