Head Hostess Required in Dubai - Dubai

Head Hostess Required in Dubai

The Dubai EDITION marks a significant expansion for the brand into the Middle East’s most popular travel destination. Situated in Downtown Dubai, the hotel is located in one of the city’s most popular locations, opposite the world-famous Dubai Mall.

Designed with LW Design Group, the hotel features 275 guestrooms and suites. The property is home to multiple food and beverage outlets, pool, spa and fitness center, in addition to dynamic events spaces boasting meeting rooms and a flexible ballroom

JOB FUNCTION:

Greeting guests as they enter, and putting them on a waiting list as necessary.
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.
Possess competence at filling all guests’ supplies.
Ability to manage complaints tendered by clients.
Ability to relate well with other members of staff towards excellent service delivery to clients.
Ability to maintain consistent cleanliness of the dining room serving stations.
Ability to answer telephone calls in the most diplomatic and soothing manner.
Possess excellent knowledge of room, restaurant and bars services.
Ability to address all issues related to guest’s service.

QUALITIES:

Education: High School Diploma
Working experience in related fields, like hospitality industry or hotel, is added advantage
Possess IT skills in MS excel and MS Word

APPLY FROM LINK BELOW
https://ae.linkedin.com/jobs/view/head-hostess-at-the-dubai-edition-3430057925?