Guest Relations Manager Required in Dubai - Dubai

Key Responsibilities:

- Greet and welcome guests with warmth and enthusiasm.

- Manage reservations and seating arrangements efficiently.

- Anticipate and fulfil guest requests to enhance their dining experience.

- Resolve guest complaints and issues promptly and tactfully.

- Build and maintain strong relationships with regular patrons.

- Coordinate with restaurant staff to ensure seamless service.

- Oversee the restaurant's appearance and cleanliness.

- Collaborate with the management team to improve guest satisfaction.

Requirements:

- Previous experience in a similar role within the Dubai hospitality industry.

- Exceptional interpersonal and communication skills.

- Strong problem-solving and conflict-resolution abilities.

- Impeccable grooming and presentation.

- Ability to work in a fast-paced and high-pressure environment.

- A passion for providing outstanding customer service.

- Flexibility in working hours, including evenings and weekends.

Benefits:

- Competitive salary (based on experience)

- Staff discounts and benefits.

- Opportunities for career growth within our restaurant group.

- Training and development programs.

- A vibrant and inclusive work environment.

If you're a dedicated and customer-focused professional who thrives in a luxury dining setting, we would love to hear from you. Join the *** Fish team and be part of an exciting journey in the world of fine dining.

*** Fish is an equal opportunity employer and welcomes applications from all qualified individuals.

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