Guest Relations Executive Required in Dubai - Dubai
Guest Relations Executive is the face of the Company, bringing people together and connecting people to their homes. The right candidate can take responsibility for their work, able to work independently and problem solvers: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
Deliver an exceptional experience to every person.
Beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents.
Maintain and uphold a high standard for community curb appeal by conducting routine inspections of all community amenities and common areas and working with the appropriate team members or contracted employees to ensure that all areas are maintained to the standards.
Handle transactions
Doing viewings and Handling move-ins and move-outs. You will also provide leasing assistance to property leasing staff by making initial contact with future residents, setting appointments, assisting with key pick-ups, and any other tasks related to the move-in and move-out process.
Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and help in the follow-up process after work is completed on routine requests. Immediately contact emergency maintenance personnel if an emergency maintenance situation develops
Collaborate with the teammates to identify and solve any apartment issues that arise that help build a strong sense of belonging among residents.
Available to work a flexible schedule, including weekends and holidays.
Qualifications
Approachable and welcoming character
Strong attention to details
Proactive initiator
Must have own car
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