FRONT DESK RECEPTIONIST REQUIRED IN DUBAI - Dubai

FRONT DESK RECEPTIONIST REQUIRED IN DUBAI

Job Description

An opportunity has arisen in the Front Office Department for the position of Hotel Receptionist . Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly service while attending to the guests' requests and queries.
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
• Ensure a high level of product knowledge of the hotel room categories, room rates, packages, promotions and other general product knowledge - local areas, remain constantly updated with information and to be able to provide maximum assistance to guests and to colleagues.
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy.
• Ensure that Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
• Deals with any complaint, taking action as appropriate and communicating the same to the immediate Supervisor/HOD.
• Develop a thorough knowledge of the Front Office Department's operation and to work closely with other departments of the Hotel.
• Strictly follow hotel policies and procedures and adhere to strict grooming and hygiene standards.
• Other duties as assigned.
Job Type: Full-time
Experience: 1 to 2 year (Preferred)
Location:
• Dubai (Preferred)
Language: English/Arabic (Preferred)

Company Name:ZiQoo Hotel Apartments-Dubai (FR)
Employment Type:Full Time
Monthly Salary:2,000 - 3,999 AED
Job Role:Front Desk Receptionist
Minimum Work Experience:1-2 Years
Minimum Education Level:High-School / Secondary

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https://dubai.dubizzle.com/jobs/customer-service/2020/3/1/front-desk-receptionist-hotel--2/?back=L2pvYnMvY3VzdG9tZXItc2VydmljZS8=&pos=12