Dear Sir, I have attached my Resume with this email. I will be highly grateful to you for considerin - Abu Dhabi
CAREER OBJECTIVE
Seeking a challenging career opportunity compatible with my abilities and my experience.
LANGUAGE , PROFICIENCY AND SKILLS
Arabic speaking.
Excellent in English speaking, writing, and reading.
Excellent in Urdu speaking, writing, and reading.
DUTIES AND RESPONSIBILITIES ASSIGNED TO
Achieving assigned target for the branch in respect of assets\liabilities.
Contribute directly to profit\revenue enhancement through cross selling of various types of retail banking products.
Provide unbiased, cmetent timely & problem free service &also;take the ownership of customer complaint resolution.
Establish&sustain;a competitive advantage by the bank through development of customer’s feedback, research methodologies & analysis of competition.
Responsible of reviewing daily management reports to ensure the quality of captured data to achieve zero errors.
Customer services (welcome the customer –greeting the customers –identify the customer needs promptly and accurately-provide advice).
Respond to customers comments and pass on suggestions and refer complaints immediately in order to resolve matters without delay.
Organize daily work between the stuff in the floor and report daily sale to the manager.
Ensure that all till operation, cash handling procedures and transactions are carried out accurately and all orders and paper work are completed in accordance with the company policy.
DUTIES AND RESPONSIBILITIES ASSIGNED TO
Ensure that all stocks are clearly and correctly priced.
Handle the delivery procedures and stock transfer.
Merchandising.
Complete floor observations of the sales and service process.
Lead and motivate the team to achieve the daily target.
Perform back office duties including exception reports inventory, repair, and administrative tasks.
Responsibility for the set up and control of store marketing tasks.
Flexibility with work hours, work days, and changing job demands.
ADDITIONAL SKILLS
Gems & Gemological institute of Pakistan.
Gems faceting course (making design on a rough precise stone).
Good command of computer (MS office – internet explorer).
Getting courses in customer service and dealing with customers (smart steps –real service).
Getting courses in different language centers (advanced – IELTS courses).
Good leadership, coaching and motivation skills, written and interpersonal communication skills).
