Call Center Agent Required in Dubai - Dubai
Call Center Agent Required in Dubai
Call Center Agent is required to list and manage properties and CRM System, he/she also network and coordinate with sellers. A Call Center Agent must have good interpersonal and administrative skills. The Call Center Agent position caters to the detail-oriented individual who enjoys the ease and flow of conversation. The Call Center Agent must also be self-motivated and proactive.
Accountabilities
· Conduct market analysis on daily basis to ensure listing prices are within market prices
· Negotiate the listing price with the homeowner to get the best market price or a Hot deal
· Check ads on property portals
· Make calls and update on CRM system
· Helps in identifying the key selling points
· Accountable for getting maximum number of verified units
· Uploading pictures of properties in CRM
· Follow up with the marketing department for updating posts
· Coordinating visits / viewings for sales and rent agents
· Presenting offers from buyers and tenants
· Responsible for sales and leasing availability list and prices and updating the listings on CRM
· Preparing the Memorandum of Understanding “MOU”
· Follow up with homeowner weekly to provide feedback on their property listing to keep them engaged and improve customer service ratings
· Coordinate with home inspectors and realtors to schedule inspections, open houses, and showings
Education, Experience & Skills
The ideal candidate for this role must have excellent communication and customer service skills. The role is also geared for a person who can be autonomous and driven toward personal success and client satisfaction.
· Good negotiation skills
· Should be a self-motivated, team player with excellent interpersonal skills
· Min 2 years of call center experience
· Strong written and verbal communication skills in English and Arabic
· Learning based, growth-minded
· Organized
· Excellent time management skills
· Can work under pressure
· Excellent customer service skills
· Salary: AED5,000 – AED8,000 a month + incentives
APPLY FOM LINK BELOW
https://ae.linkedin.com/jobs/view/call-center-agent-at-smart-concept-real-estates-l-l-c-2972513255?
