CALL CENTER AGENT REQUIRED IN DUBAI - Dubai
CALL CENTER AGENT REQUIRED IN DUBAI
This call center agent job description sample can assist in creating a job application that will attract candidates who are qualified for the job. Feel free to revise this job description to meet your specific duties and requirements. Then go and find more ideas for crafting your description by browsing Monster’s
Responsibilities:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Qualifications / Skills:
Verbal communication
Phone skills
Listening
Data entry skills
People skills
Informing
Customer focus
Customer service
Attention to detail
Professionalism
Multi-tasking
Education, Experience, and Licensing Requirements:
University/college degree is an asset.
Previous customer service experience, especially in particular industry, preferred.
contact : 0506942677
Employment Type:Full Time
Monthly Salary:2,000 - 3,999 AED
Minimum Work Experience:1-2 Years
Minimum Education Level:Bachelors Degree
