Assistant operation manager/ facilities - Dubai
*Assistant Manager Operations/Facilities*
The purpose of the AM Operations is to provide a professional and effective management service to both clients and Kemos staff. To ensure the Operations department you are responsible for deliver on agreed targets, objectives, and KPI's agreed by senior management.
Developing and increasing business with existing clients and to report new business.
*Responsibilities*
* Ensure all KEMOS operational offices and contract sites fully comply with KEMOS systems and procedures. Carry out audits on operational efficiency at contract sites. Report findings to General Manager. Review, implement and evaluate remedial action.
* Assist in the implementation and mobilization of all new contracts. Evaluate start-up procedures and feedback to Business Development Unit.
* Identify opportunities to optimize contract profitability through advising on key inputs. Advise on the viability of existing contracts and take pre-emptive measures to maximize opportunity to renew contract on expiry.
* Should have strong understanding and experience of bidding for new projects (AMC & Single jobs both)
* Works closely with the General Manager to develop and implement a comprehensive customer care programme tailored to each client’s needs. To include designated points of contact and measurement and evaluation of client satisfaction.
* Works closely with the General Manager to develop and implement an annual resourcing plan. To include recruitment requirements.
* Develop a first-class service to support complex, multi-disciplined sites and the requirements of the client.
* Prepare business plans and forecasting budgets, as required. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.
* Ensure that operational activities meet and integrate with the organizational requirements for HSEQ, legal and statutory requirements and general duty of care.
* Develop and maintain standard operating procedures, contingency plans, emergency response procedures, preventive maintenance programmes and all technical documentation.
* Develop and prepare all periodic progress, engineering and management reports, as required.
Qualification & Other Requisites
* Overall Experience – 7-8 years
* Relevant Experience (Dubai) – 3-4 years
* Qualification - BE
* Should have good data base of sub-contractors etc.
* Experienced user of software packages including MS Excel, MS Word, MS Access, MS PowerPoint and MS Office.
* Understanding of BMS (Business Management Systems) and CAFM (Computer Aided Facilities Management Systems) will be an added advantage
