https://dubaiclassifieds.org/uae-l74/customer-service/RSS latest ads: Customer Service in UAE https://dubaiclassifieds.org/item/relationship-manager-required-in-dubai-109247.html https://dubaiclassifieds.org/item/relationship-manager-required-in-dubai-109247.html Job Description: PARTNERS RELATION MANAGER Qualification:  BSc Degree in a Business-related field  At least 2 years of experience in business development roles  Fluent Urdu speaker with excellent oral and written skills in English and Urdu.  Experience within the financial services industry will be considered an advantage  Outstanding communication and interpersonal skills  Excellent client handling, problem solving and negotiation skills  Ability to work in a dynamic environment and maintain a high-level of organization  Ability to work autonomously and under pressure  Dynamic, innovative and target oriented  Very good computer literacy RESPONSIBILITIES:  Partners Portfolio Management: Effectively manage the assigned Portfolio of Partners  Partners Acquisition: Constantly Seek for New Partners  Market Research: Essential for understanding competition and market trends.  Attending Events and Activities: This is important for networking and promoting business relationships in targeted countries.  Partner Support and Interaction: Handling partner inquiries and cooperating with other departments is vital for maintaining strong business relationships.  System Improvement Suggestions: Indicates a role that’s not just operational but also strategic in terms of process enhancements.  Work ethics: Ensure compliance with the company’s legal guidelines and compliance procedures.  Teamwork and Collaboration: Emphasizes the importance of working well within a team for overall business growth.  Performance Analysis and Reporting: This responsibility is key for assessing the effectiveness of partnerships and strategies.  Travel Requirements: High travel frequency for a hands-on approach on Partners Development Needs APPLY FROM LINK BELOW: https://www.linkedin.com/jobs/view/3996283256/? Customer Service, Dubai]]> Mon, 12 Aug 2024 08:12:38 +0000 https://dubaiclassifieds.org/item/guest-relations-required-in-dubai-109248.html https://dubaiclassifieds.org/item/guest-relations-required-in-dubai-109248.html Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description What you will be doing: Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications Your experience and skills include: Service focused personality is essential; experience is an asset Prior experience working with Opera or a related system Fluency in English; additional languages are a plus APPLY FROM LINK BELOW: https://www.linkedin.com/jobs/view/3999265665/? Customer Service, Dubai]]> Mon, 12 Aug 2024 08:13:18 +0000 https://dubaiclassifieds.org/item/office-assistant-required-in-dubai-111886.html https://dubaiclassifieds.org/item/office-assistant-required-in-dubai-111886.html Office Assistant Required in Dubai We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. Responsibilities Organize office and assist associates in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information Schedule and plan meetings and appointments Monitor level of supplies and handle shortages Requirements and skills Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role Knowledge of “back-office” computer systems (ERP software) Working knowledge of office equipment Note: Applicants must be in UAE. Interested candidates can directly apply by sending their Resume via Email Email: carrierbay8@gmail.com Customer Service, Dubai]]> Sun, 12 Jan 2025 16:22:07 +0000 https://dubaiclassifieds.org/item/store-manager-required-in-dubai-97991.html https://dubaiclassifieds.org/item/store-manager-required-in-dubai-97991.html Store Manager Required in Dubai We are seeking top talents to join our team in Dubai. You love APM Monaco Strong in sales and operation management, KPI analysis, rostering, visual merchandising, CRM, recruitment and staff coaching Minimum of 4 years of working experience in luxury retail / fashion retail, with min. 1-2 years in managerial position Supporting store operation and visual merchandising Teamwork spirit and proactive attitude Approachable personality and customer-service oriented Attractive and competitive package is offered Fluency in English & other languages would be a plus Immediate availability is preferred Working location: Dubai Mall Don't wait to join APM Monaco team. Apply now! APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/store-manager-dubai-mall-at-apm-monaco-3581353403?r Customer Service, Dubai]]> Wed, 17 May 2023 03:46:09 +0000 https://dubaiclassifieds.org/item/front-desk-officer-required-in-dubai-97955.html https://dubaiclassifieds.org/item/front-desk-officer-required-in-dubai-97955.html Front Desk Officer Required in Dubai Faham Doors is looking for a pleasant Front Desk Officer to undertake all receptionist and clerical duties at the reception desk at our head office. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and charming personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Greet and welcome all incoming guest. Keep front desk tidy and presentable with all necessary material. Answer questions and address complaints Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them to respective departments/individuals. Prepare outgoing mail by drafting correspondence, securing parcels etc. Assist the marketing team in conducting cold calls. Check, sort, and forward emails. Keep updated records and files. Take up other duties as assigned by the HR Department. Requirements and skills Proven experience as front desk representative, agent, or relevant position. Familiarity with office machines (e.g. fax, printer etc.) Proficient in English and in Arabic (oral and written). Good knowledge of MS Office (especially Excel and Word) Strong communication and people management skills. Good organizational and multi-tasking abilities. Problem-solving skills. Customer service oriented. Minimum High School diploma, additional qualifications will be an added advantage. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/front-desk-officer-at-faham-doors-3605551170?r Customer Service, Dubai]]> Tue, 16 May 2023 03:39:01 +0000 https://dubaiclassifieds.org/item/business-consulting-required-in-dubai-97913.html https://dubaiclassifieds.org/item/business-consulting-required-in-dubai-97913.html Business Consulting Required in Dubai - We are currently seeking an experienced Immigration Consultant and Immigration Case Processing Officer to join our team, As an Immigration Consultant, you will be responsible for providing expert guidance and assistance to our clients through the complex immigration process for Canada, European countries and Start-up visa programs. Responsibilities: Providing immigration advice and services to clients Managing client relationships and ensuring excellent customer service Conducting assessments of client's immigration options and eliaibility Preparing and submitting immigration applications and supporting documentation Representing clients in immigration proceedings Staying up-to-date on immigration law and policy changes Requirements: 1) A minimum of 2 or 3 years of experience as an Immigration Consultant 2) Strong knowledge of immigration laws and policies of Canada and European countries. 3) Excellent communication and interpersonal skills Detail-oriented and able to manage multiple tasks simultaneously 4) Ability to work independently and as part of a team 5) Experience using immigration software and technology If you are a self-motivated, detail-oriented individual with a passion for helping people navigate the immigration process, we encourage you to apply. Please submit your resume and cover letter outlining your qualifications and experience. Immediate Joiner +971 563961030 Kindly send your resume on this whatsapp number. Customer Service, Dubai]]> Sun, 14 May 2023 03:49:01 +0000 https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97857.html https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97857.html Telesales Specialist Required in Dubai We are seeking highly motivated Telesales Specialists who are fluent in Russian/Tagalog and English. The successful candidates will be responsible for making outbound calls to potential customers in order to sell our products and services. Responsibilities: Conduct outbound calls to potential customers using a scripted sales approach Meet or exceed daily/weekly/monthly sales targets Follow up on leads and maintain a customer database Provide excellent customer service and answer any questions that customers may have Collaborate with team members to achieve team sales targets Requirements: Fluency in Russian/Tagalog/Malayalam and English is required Previous telesales experience is preferred but not required Excellent communication and interpersonal skills Ability to work well in a team environment Strong organizational skills and attention to detail Ability to work in a fast-paced environment Basic computer skills and proficiency in Microsoft Office We offer competitive salary and benefits packages, as well as ongoing training and career development opportunities. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Salary 5000 AED APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/telesales-specialist-at-smart-box-3602305498?r Customer Service, Dubai]]> Fri, 12 May 2023 03:22:42 +0000 https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97804.html https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97804.html Telesales Specialist Required in Dubai We are seeking highly motivated Telesales Specialists who are fluent in Russian/Tagalog/Malayalam and English. The successful candidates will be responsible for making outbound calls to potential customers in order to sell our products and services. Responsibilities: Conduct outbound calls to potential customers using a scripted sales approach Meet or exceed daily/weekly/monthly sales targets Follow up on leads and maintain a customer database Provide excellent customer service and answer any questions that customers may have Collaborate with team members to achieve team sales targets Requirements: Fluency in Russian/Tagalog/Malayalam and English is required Previous telesales experience is preferred but not required Excellent communication and interpersonal skills Ability to work well in a team environment Strong organizational skills and attention to detail Ability to work in a fast-paced environment Basic computer skills and proficiency in Microsoft Office We offer competitive salary and benefits packages, as well as ongoing training and career development opportunities. If you are a motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Salary 5000 AED APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/telesales-specialist-at-smart-box-3599739524? Customer Service, Dubai]]> Wed, 10 May 2023 03:25:25 +0000 https://dubaiclassifieds.org/item/telesales-executive-required-in-dubai-97663.html https://dubaiclassifieds.org/item/telesales-executive-required-in-dubai-97663.html Telesales Executive Required in Dubai Job Summary: We are seeking a highly motivated and energetic Tele Sales Executive to join our team and promote our professional training certification courses to prospective clients. The ideal candidate should have excellent communication skills, a proven track record in sales, and the ability to work independently. The successful candidate will be responsible for generating leads, following up with potential clients, and closing sales deals over the phone. Responsibilities: Prospect and generate leads through various channels, including cold calling, email campaigns, and social media. Follow up on leads and convert them into sales opportunities. Develop and maintain relationships with clients, providing excellent customer service and addressing their concerns. Meet and exceed monthly sales targets and KPIs. Maintain accurate records of all sales activities and client interactions in our CRM system. Collaborate with the sales team to identify new sales opportunities and strategies for improving sales performance. Stay up-to-date on industry trends, training programs, and certification requirements to provide informed recommendations to clients. Requirements: Proven experience in tele-sales or telemarketing. Excellent communication skills, both verbal and written, with a strong phone presence. Ability to work independently and meet sales targets. Strong negotiation and closing skills. Knowledge of sales principles and practices, including lead generation and sales pipeline management. Experience using CRM systems to manage sales leads and opportunities. Ability to work in a fast-paced, target-driven environment. Familiarity with the professional training and certification industry is a plus. Education and Experience: Bachelor's degree in business administration, marketing, or a related field. At least 1-2 years of experience in tele-sales or telemarketing. Experience in the professional training and certification industry is a plus. If you are a highly motivated individual with a passion for sales and a desire to succeed, we encourage you to apply for this exciting opportunity. We offer a competitive salary and commission structure, as well as ongoing training and support to help you excel in this role. Please submit your resume and cover letter to apply. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/telesales-executive-at-eduhub-institute-3594024728?r Customer Service, Dubai]]> Wed, 03 May 2023 03:21:59 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-97269.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-97269.html Receptionist Required in Dubai We are looking for a motivated female front desk receptionist, for our branch in Abu Dhabi. RECEPTIONIST/ASSISTANT RESPONSIBILITIES: • Greet clients and visitors with a positive, helpful attitude. • Carries out administrative duties such as filing, typing, copying, binding, scanning etc. • Answering phones in a professional manner and routing calls as necessary. • Assisting colleagues with administrative tasks. • Answering, forwarding, and screening phone calls. • Provide excellent customer service. • Directs visitors by maintaining employee and department directories. • Making the data base of the clients for sales. • Copy, file, and maintain paper or electronic documents • Provides administrative support to ensure efficient operation of office. • Strong organizational skills with the ability to multi-task • Ordering office supplies and Maintaining office systems • Supports team by performing tasks related to organization and strong communication • Updating computer records using a database & Printing and photocopying • Reporting and assisting the branch manager for the office issue. • Making the monthly attendance for all the staff in Abu Dhabi. • Making the Spreadsheet of office caller report and submit to the office manager weekly. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-at-al-fares-intl-tents-3570045737?r Customer Service, Dubai]]> Tue, 18 Apr 2023 23:14:55 +0000 https://dubaiclassifieds.org/item/personal-assistant-required-in-dubai-97231.html https://dubaiclassifieds.org/item/personal-assistant-required-in-dubai-97231.html Personal Assistant Required in Dubai - personal Assistant We are seeking a driven and motivated Assistant CEO to join our team. The successful candidate will be responsible for overseeing the company's operations, including sales and marketing, shipment tracking and logistics, and B2B business management. This is an exciting opportunity for someone who is eager to directly implement strategies and plans to drive growth and improve performance. Key Responsibilities: Manage and coordinate the day-to-day operations of the company Build and maintain relationships with key stakeholders, including clients, vendors, and partners Prepare complete and accurate reports on the company's operations Develop and execute strategies to improve the company's performance and increase sales Assist in market analysis and research in different countries where the company operates Oversee shipment tracking and logistics Manage outdoor B2B business activities Develop and execute digital marketing strategies to increase the company's online presence Analyze and improve company's digital business performance Assist in company's communication activities such as press releases, advertisements, marketing collaterals, and websites Assist in developing and executing E-marketing email strategies Create and establish customer service policies and procedures to ensure that the best experience is given to customers Help in developing new sales strategies and improving current sales processes Provide education and information to customers, employees, and distributors Qualifications: Bachelor's degree in Business Administration or a related field 1 to 2 years of work experience in a similar role Strong analytical and problem-solving skills Excellent communication and negotiation skills Ability to analyze sales reports and data to develop business plans and improve operations Self-starter with the ability to work independently and efficiently Excellent organizational skills and ability to manage multiple projects at once Proficient with MS Office applications and other related tools Fluent in Arabic and English (speaking and writing) Excellent interpersonal skills and ability to build relationships with key stakeholders Presentable and professional demeanor Adherence to all company standards and business professionalism Punctual, regular, and consistent attendance Our Offer: • Paid employment visa. • Tax-free salary ranging from 5,000 -6,000 AED (Depending on experience). • medical health insurance. • Opportunities for career growth and development. If you possess the required qualifications and skills, we would love to hear from you. Apply now and take the first step in your exciting new career! APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/personal-assistant-at-rothana-3569554778?r Customer Service, Dubai]]> Mon, 17 Apr 2023 23:53:05 +0000 https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97145.html https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97145.html Telesales Specialist Required in Dubai Job Summary: We are seeking an experienced and motivated Telesales Representative to join our growing real estate team. The primary responsibilities of this position include contacting potential clients via telephone, identifying their needs and preferences, and presenting them with suitable real estate options. The ideal candidate should have excellent communication skills, a strong sales aptitude, and the ability to work in a fast-paced, target-driven environment. Responsibilities: Conduct outbound calls to potential clients to introduce our real estate services and identify their needs. Respond to inbound calls from interested clients, answer their questions, and schedule appointments for further discussions. Build and maintain relationships with prospective clients, providing exceptional customer service and follow-up communication. Keep up-to-date with the latest real estate market trends and property listings. Achieve sales targets and goals, consistently meeting or exceeding expectations. Maintain accurate records of all sales activities and client interactions in our CRM system. Requirements: Proven experience in telesales or inside sales, preferably in the real estate industry. Exceptional communication and interpersonal skills, including the ability to build rapport and establish relationships with clients. Ability to work in a fast-paced, target-driven environment, managing multiple tasks simultaneously. A positive attitude and a willingness to learn and grow in a dynamic and challenging industry. If you are a goal-oriented and driven individual with a passion for real estate sales, we encourage you to apply for this exciting opportunity. We offer a competitive salary and commission structure, as well as ongoing training and support to help you succeed in your role. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/telesales-specialist-at-earth-investors-group-3566172144? Customer Service, Dubai]]> Fri, 14 Apr 2023 23:58:37 +0000 https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97099.html https://dubaiclassifieds.org/item/telesales-specialist-required-in-dubai-97099.html Telesales Specialist Required in Dubai Looking for freshers or Experienced Tele sales Executives, who is confident, well-spoken English / Arabic • Ideal candidate should be incentive driven and able to make maximum connected calls on daily basis. • Acquiring knowledge about Financial market. Stocks Commodities Forex Crotocurrencies and Indices • Calling active and budding clients to encourage the purchase financial products. Cold calls as per target defined. • Addressing clients uncertainties, and make suggestions converting to the successful lead. • Attending regular team meetings to clarify progress and performance-related expectations. • Alwavs strive towards meeting a sales targets Benefits:- Attractive Salary & High Commissions, Monthly & Quarterly Bonus, Visa & Insurance And Much more. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/forex-telesales-specialist-at-barkeys-marketing-management-llc-3564335464? Customer Service, Dubai]]> Fri, 14 Apr 2023 00:10:48 +0000 https://dubaiclassifieds.org/item/customer-service-officer-required-in-dubai-97068.html https://dubaiclassifieds.org/item/customer-service-officer-required-in-dubai-97068.html Customer Service Officer Required in Dubai Parisima Talent is looking to hire with our client in Healthcare. Job location: Dubai Job responsibilities: Handling member / provider and Primary Insurance Companies queries promptly and provide accurate information relating to medical cases. Maintain call center turnaround times and ensure high quality of service is provided to our members, providers and Primary Insurance Companies. Actively solicit and gather customer feedbacks in order to improve service levels. Use multiple channels including (but not limited to) periodic customer satisfaction surveys and personal interactions. Explore innovative ways to open channels and gain loyalty of the insurers and insured members. Primary channel for receiving complaints from customers, insured groups and payers. The complaints could come through different channels like email, telephone, online complaint lodging systems. Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives. Ability to multi-task across customer service functions. Ability to deliver quality outreach program with an effective reach within reasonable timelines set APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/customer-service-officer-at-parisima-talent-3566517993? Customer Service, Dubai]]> Thu, 13 Apr 2023 00:24:54 +0000 https://dubaiclassifieds.org/item/full-throttleaggressivehighly-experienced-retail-sales-executive-96640.html https://dubaiclassifieds.org/item/full-throttleaggressivehighly-experienced-retail-sales-executive-96640.html Customer Service, Dubai]]> Thu, 30 Mar 2023 13:05:39 +0000 https://dubaiclassifieds.org/item/call-center-agent-required-in-dubai-95694.html https://dubaiclassifieds.org/item/call-center-agent-required-in-dubai-95694.html Call center agent Required in Dubai Call Center Agent use their knowledge of company products, services, and policies to assist callers with orders, inquiries, complaints, or problems. They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions. Key Result Areas Answering or making calls to clients to learn about and address their needs, complaints, or other issues with their orders or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/call-center-agent-at-awj-investments-llc-3499694030? Customer Service, Dubai]]> Tue, 28 Feb 2023 03:43:48 +0000 https://dubaiclassifieds.org/item/showroom-supervisor-required-in-dubai-95302.html https://dubaiclassifieds.org/item/showroom-supervisor-required-in-dubai-95302.html Showroom Supervisor Required in Dubai Experience: 6 years in UAE as retail showroom manager or supervisor in leading sales and operations Experience in perfume or cosmetics industry is preferred. Responsibilities: Monitor the sales figures against the forecasts, analyze and interpret trends and capitalize on the data to maximize sales and profits. Set the objectives and budgets for own team members and ensure their accomplishment Responsible for coaching and training own team members, and formalize and follow up on each team member’s Individual Development Plan, in coordination with the employee and HR. Prepare and organize sales promotional activities in conjunction with the Operations, Buying and Marketing team, monitor the performance and drive the team to ensure maximum efficiency is achieved. Manage stock takes in store in liaison with the operations manager. Enter all received goods in the system and ensure proper record of all stock movements. Order and replenish all goods to avoid any out of stock situation Ensure the store is merchandised commercially and visually as per the guidelines provided by operations manager. Maintain optimum stock levels in store through monitoring stock and placing orders with the Purchase department. Build and maintain customer relationships in order to build strong loyalty Ensure consistency in customer service delivered and handle all complaints. Cultivate a culture of excellent customer service, leading by example on the sales floor. Deal with customer complaints effectively and promptly Ensure building, maintaining and using the customer data base. Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor. Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff. Manage, engage and guide the team reporting to them. Conduct sales analysis, follow up on market trends and monitor the competition’s activity Monitor performance of the sales staff, provide regular feedback and guidance on performance related issues, and ensure the staff is equipped with the relevant tools to maximize performance. Follow up on different issues with Mall Management such as mall promotions, permits, security, etc Coordinate with the back office, logistics, marketing and merchandizing team regarding new launches, in store animation or renovation and provide feedback accordingly. Maintain high standards of housekeeping, clean and organized wrap stands, fitting rooms and stock areas. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/showroom-supervisor-at-hire-rightt-executive-search-3475204337? Customer Service, Dubai]]> Tue, 14 Feb 2023 04:18:28 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95293.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95293.html Receptionist Required in Dubai Position: ReceptionistNES Fircroft, Dubai As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. Responsibilities· Greet and welcome guests as soon as they arrive at the office· Direct visitors to the appropriate person and office· Answer, screen, and forward incoming phone calls· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)· Provide basic and accurate information in-person and via phone/email· Receive, sort, and distribute daily mail/deliveries· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)· Order front office supplies and keep inventory of stock· Update calendars and schedule meetings· Arrange travel and accommodations, and prepare vouchers· Keep updated records of office expenses and costs· Perform other clerical receptionist duties such as filing, photocopying, and faxing Requirements· Proven work experience as a Receptionist, Front Office Representative, or similar role· Proficiency in Microsoft Office Suite· Professional attitude and appearance· Solid written and verbal communication skills· Ability to be resourceful and proactive when issues arise· Excellent organizational skills· Multitasking and time-management skills, with the ability to prioritize tasks· Customer service attitude· High school degree: additional certification in Office Management is a plus It is an exciting time to be joining NES Fircroft working with professional, motivated people who have a determination to succeed. With over 90 years’ combined experience, NES Fircroft is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide with over 100 offices in 45 countries. We provide tailored staffing solutions, sourced from a global talent pool by a dedicated, discipline specific team of consultants. For more information visit: www.nesfircroft.com Our success is based upon establishing a culture of excellence throughout the organization and putting customer satisfaction at the center of everything we do. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-office-manager-at-nes-fircroft-3480502883? Customer Service, Dubai]]> Mon, 13 Feb 2023 04:41:48 +0000 https://dubaiclassifieds.org/item/front-office-manager-required-in-dubai-95127.html https://dubaiclassifieds.org/item/front-office-manager-required-in-dubai-95127.html Front Office Manager Required in Dubai Demonstrate high standards of group exercise through passion, professionalism, and inspiration to our members by managing and developing a winning team. General Duties and Responsibilities: Retention / Reception Monitoring and guiding Retention consultant ensuring clients renewals, reaching set targets as well as communication and other operational standards. Monitoring and guiding Retention consultant ensuring standards are followed for Monthly Cancelations requests are and work around the cancellation to keep the client active. Billing Run Outstanding Recovery according to the set targets. Contacting clients that are not coming to the club as per the Client Interaction procedure ensuring set targets are reached for both Reception and Retention team. Guarantee NPS execution every month, analysing results and implementing changes on operations to increase the NPS. Guarantee reaching targets in booked assessments and ensure Assessments Surveys execution daily, analysing results and reporting to PT manager. Manage complains, suggestions and feedback of all clients. Ensure all reports are filled in daily and checked by the team and you to ensure accuracy. Ensure efficiency and team work according to the set standards in both Retention and Reception team. Operations Assisting in always maintaining cleanliness of the club as per the standard Suggest and implement if agreed measures and procedures to improve cleanliness such as checklists and timetables. Managing stock control and inventory checks. Assisting in acquiring quotations and costs in operation. Ensuring that health and safety regulations are followed. Assisting in creating and implementing procedures for the club operations. Assisting and monitoring any construction or any other work ongoing in the club and projects. Supporting all functions of the operation to work together. Assist with established contracts and pricing and ensuring proper maintenance is done with and local government requirements, such as fire, health, and safety procedures etc. Contribute operations information and recommendations; complete action plans; help in implementing checklists that ensure customer-service standards; resolve problems; complete audits. Manage relationships with key operations vendors. Track vendor pricing and service levels Qualifications · High school diploma or an associate's degree. · Client services or management experience. · Great interpersonal and communication skills. · Excellent problem-solving skills. · Advanced MS Excel knowledge. · The ability to remain positive and focused in a fast-paced environment. · Good time management skills. · Great computer skills and the ability to learn new skills quickly. · A professional appearance. · Capability to work and manage a diverse team in fast paced environment. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/front-office-manager-at-energy-plus-fitness-club-3464245693?r Customer Service, Dubai]]> Sat, 04 Feb 2023 04:25:57 +0000 https://dubaiclassifieds.org/item/customer-service-executive-required-in-dubai-95164.html https://dubaiclassifieds.org/item/customer-service-executive-required-in-dubai-95164.html Customer Service Executive Required in Dubai Responsibilities Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensuring customer satisfaction and providing professional customer support. Generating sales leads. Meeting personal/team sales targets and call handling quotas. Following communication procedures, guidelines and policies. Requirements Requirements Languages: Arabic (native or fluent), English (professional mastery). High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Comfortable using computers. Experience working with customer support (3-4 years). Familiarity with CRM systems and practices is a plus. APPLY FROM LINK BLEOW https://ae.linkedin.com/jobs/view/customer-service-executive-at-jime-fortex-3469767610? Customer Service, Dubai]]> Mon, 06 Feb 2023 04:50:48 +0000 https://dubaiclassifieds.org/item/customer-service-specialist-required-in-dubai-95076.html https://dubaiclassifieds.org/item/customer-service-specialist-required-in-dubai-95076.html Customer Service Specialist Required in Dubai MAKAN is a dynamic UAE start-up on a mission to disrupt the furniture industry. We are a new furniture rental service that rents upscale furniture in the UAE. We also sell Custom Made Cutains and Roller Blinds. The company is growing very fast and we are looking for a Customer Success Specialist to join our team. The Customer Success Specialist is the face of the company and will focus on providing a high-class service to all customers. This position will be reporting to our Head of Operations. What will you do at MAKAN? 1. Customer Interaction Communicate with customers via email, live chat, phone and any other relevant channel to help them navigate the MAKAN website, products and service Keep CRM and internal database up to date with detailed notes Assist in troubleshooting daily operations with the operations team Reach out to customers for promotional offers and discounts 2. Product & Service Knowledge Become an expert in our product selection to help customers pick their items and design their space Learn and deeply understand the Feather service and operations Regularly review the characteristics of our products / service 3. Customer Success and Feedback Track commonly asked questions, concerns, and customer feedback to drive product improvements Maintain our manual of Frequently Asked Questions Collaborate with the various MAKAN teams to enhance customer experience across their MAKAN journey Knowledge, skills, and experience required Min 3 years of experience & passion in customer service Previous experience in the curtains industry is a plu Great communication and interpersonal skills (English) Ability to organize, prioritize, multitask, be flexible and meet deadlines Knowledge of sales standards and customer service routines Basic computer skills including spreadsheets. Ability and passion for talking to people and a drive for customer satisfaction Ability to stay positive, flexible, and solution-oriented in challenging situations Comfort navigating ambiguity and working in a startup environment A calm demeanor paired with a kind approach to communication An interest in interior design and decorating is a plus! Benefits An innovative and collaborative culture Flexible vacation and paid time off Hyprid work from home / office 4000 AED salary APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/customer-service-specialist-at-makan-3459098572?r Customer Service, Dubai]]> Thu, 02 Feb 2023 05:00:05 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95052.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95052.html Receptionist Required in Dubai We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Responsibilities > Greet and welcome guests as soon as they arrive at the DOME > Direct visitors to the appropriate person and place > Answer, screen, and forward incoming phone calls > Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) > Provide basic and accurate information in person and via phone/email > Maintain DOME security by following safety procedures and controlling access via the reception desk > Update calendars and schedule bookings > Explaining the visitors what is the Teleios DOME and what experiences they can enjoy Requirements > Proven work experience as a Receptionist, Front Office Representative, or similar role > Having a good presence > Professional attitude and appearance > Solid written and verbal communication skills > Ability to be resourceful and proactive when issues arise > Excellent organizational skills > Multitasking and time-management skills, with the ability to prioritize tasks > Customer service attitude > Certification in Office Management is a plus APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-at-teleios-global-fz-llc-3457380568?r Customer Service, Dubai]]> Wed, 01 Feb 2023 05:00:30 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95027.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-95027.html Receptionist Required in Dubai Receptionist Exciting new role with an oil and gas trading company. It is a plus for the successful candidate to have experience within the oil and gas trading industry. Competitive Compensation package with a lucrative performance driven incentive plan. Who our client is Our client is a global oil trading company which is setting-up a startup in Dubai with a quick access to revenues through its senior traders. The company is looking to becoming a Full-fledged Middle East, Arabian Gulf, & Asia energy trading organization from load port to end user and to create an energy footprint within the region. While the company's attitude is to grow organically, they are trading around 2 Million tons per month in order to take advantage of the opportunities currently occurring through the geopolitical dislocations in the world. They are financially solid and committed to strengthening their management team and building capability to expand their market share across the oil chain from crude to light ends and gases. Job Description Responsible for performing complex and advanced administrative tasks for top managers in an organization. Your Responsibilities Include the Following Greet and welcome visitors and clients with a positive attitude. Assist and direct visitors to the concerned person, office, or department. Answer, forward, and screen phone calls in a professional and timely manner. Deal with bookings by phone, e-mail, or face-to-face. Ensure that the reception area and meeting room are kept tidy and presentable. Guarantee office supplies are always available and kept in an inventory of stock. Assist with a variety of administrative tasks including copying, faxing, taking notes, and more. Maintain workplace security by keeping visitor logs. Schedule and confirm appointments and maintain event calendars. Copy, file, and maintain paper or electronic documents and records. Maintaining an accurate and organized documentation filing and archiving system. Support team members with typing documents and letters and general administrative tasks as needed. Perform Ad-hoc administrative duties as requested. The Successful Applicant 2-3 years of verifiable knowledge & experience working as a receptionist or in similar role. Strong familiarity with Excel, Microsoft Office Suite, or industry-specific software. Experience working with office equipment’s such as binding machines and printers. Excellent interpersonal and communication skills, computer skills and customer-service skills. Excellent organizational and time management skills. Bachelor’s degree in Business Administration. Masters is a plus. What's On Offer Competitive Compensation package with a lucrative performance driven incentive plan. Opportunity to play a crucial role in the ongoing growth and success of an exciting business. Opportunity to work on high-profile initiatives with influential stakeholders. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-at-brakket-consult-3456323675? Customer Service, Dubai]]> Tue, 31 Jan 2023 04:48:48 +0000 https://dubaiclassifieds.org/item/call-center-supervisor-required-in-dubai-95002.html https://dubaiclassifieds.org/item/call-center-supervisor-required-in-dubai-95002.html Call Center Supervisor Required in Dubai We're hiring! We're currently searching for an experienced Call Center Supervisor to join our team. About us. Bizrahmed is a well-established medical centre in Dubai with multiple global branches in London and KSA. We have over 25 years' experience within the cosmetic industry, working alongside world renowned plastic surgeons and doctors. We offer various services from hair transplants, cosmetic procedures as well as a number of Dermatology services. We're looking for an experienced Call Center Supervisor to manage and oversee our strong team of call centre agents. For this role, we require someone who can motivate and support our team by providing regular sales training sessions and providing constructive feedback to team members to further support their growth. You'll also be responsible for carrying out outbound calls, handling customer complaints or concerns as well as providing weekly reports on staff performance - measuring KPI's and targets, complete staff reviews as well as daily briefings. The ideal candidate should have at least 3 years' experience working in this role and have managed a team of a substantial size. Job Responsibilities: Carry out daily briefings with agents, discussing weekly targets and KPI'S. Carry out regular performance reviews with agents. Provide sales training to employees on a regular basis. Measure and provide weekly reports to management, detailing each employee KPI'S and targets. Create targets and goals for improvement. Keep track of employee's attendance. Improve quality of results by recommending changes. Motivate and support agents with effective communication and by offering regular feedback. Qualifications / Skills: Bachelor's or associate degree. Previous experience working as a Call Center Supervisor or manager - Must have a minimum of 3 years' work experience in this position. - Required Previous experience coaching and providing sales training - Desired Must have experience working in the UAE. Fluent in speaking English and Arabic. Experience with producing reports on employee's performance. Highly organised and good time management. Strong verbal and written communication. Previous experience managing a team. Someone with a proven track record of improving employee performance. If you believe you're the right person for this role, Apply now! https://ae.linkedin.com/jobs/view/call-center-supervisor-at-bizrahmed-3454871348? Customer Service, Dubai]]> Mon, 30 Jan 2023 04:35:48 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-94970.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-94970.html Receptionist Required in Dubai Key Responsibilities Greeting clients and visitors in a professional and friendly manner Answering and directing phone calls Scheduling appointments and meetings Handling mail and deliveries Maintaining financial records, including invoicing and payments Handling basic accounting tasks, such as data entry and bookkeeping Assisting with other administrative tasks as needed Requirements Key Qualifications: Strong customer service and communication skills Experience with basic accounting and bookkeeping tasks Proficient in Microsoft Office Strong organizational and time management skills Ability to multitask and prioritize tasks effectively High school diploma or equivalent; associates or bachelors degree in accounting or business administration is a plus. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-at-jime-fortex-3455724634? Customer Service, Dubai]]> Sat, 28 Jan 2023 11:14:16 +0000 https://dubaiclassifieds.org/item/showroom-manager-required-in-dubai-94940.html https://dubaiclassifieds.org/item/showroom-manager-required-in-dubai-94940.html Showroom Manager Required in Dubai Responsible and ensuring that the dealership meets the sales target and its objectives on a daily, monthly, and annual basis, through planning, organizing, and coordinating with National Sales Manager and achieving a 100% customer satisfaction level. To manage and support the sales teams, monitor, control, and enhance the Showroom sales activities thus increasing sales in UAE. Responsibilities 1) Achieve 100% Customer satisfaction (Principal’s Global Customer Satisfaction) as measured by the manufacturer. 2) Ensure compliance with all company policies and procedures. 3) Supervise the efficient functioning of the showroom. 4) Ensure that his showroom achieves the monthly/yearly targets set by the Management. 5) Ensure the display of all models of vehicles in the showroom. 6) Ensure timely delivery of all vehicles to customers in his territory. 7) Ensure achieving all qualitative and quantitative targets set by the Management. Minimum Requirement • Bachelor’s Degree in business administration or a relevant field • 8 years of experience in New Car sales, in the UAE market. • Good market knowledge in the automotive (New Car) industry • Leadership qualities and ability to manage and supervise a multicultural team • Strong operational skills in a customer-service environment • Ability to lead and motivate the team and strong work ethic • Excellent in English; Arabic is an advantage APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/showroom-manager-at-confidential-3451382385? Customer Service, Dubai]]> Fri, 27 Jan 2023 04:52:01 +0000 https://dubaiclassifieds.org/item/customer-service-executive-required-in-dubai-94913.html https://dubaiclassifieds.org/item/customer-service-executive-required-in-dubai-94913.html Customer Service Executive Required in Dubai Objective The position is responsible for maintaining and developing customer-business relationships through strong understanding of the company products or services and knowledge of the competition and serve as liaisons between a company and its customers, ensuring excellent customer service and customer satisfaction and responsible for managing customer relationships, developing account plans, and delivering proposals. Key Responsibility Develop and implement initiatives to improve customer services. Analyze and summarize customer issues in order to prepare appropriate solutions/clarifications to respond to customers. Evaluate and prioritize customer inquiries to better serve the customers. Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc. Maintain history records and related problem documentations for future reference. Respond to customer inquiries by directing them to websites, FAQs, appropriate personnel, etc when needed. Address customers in a professional and respectful manner. Take ownership of customer issues in order to follow-up on outstanding requests and escalate issues when necessary. Maintain the internal and external customer databases. Analyze customer issues so as to develop tools and processes to increase customer satisfaction. Maintain up-to-date knowledge on customer business areas. Maintain broad knowledge about company’s products and services. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/customer-service-executive-at-apparel-group-3450753687?r Customer Service, Dubai]]> Thu, 26 Jan 2023 04:44:37 +0000 https://dubaiclassifieds.org/item/receptionist-required-in-dubai-94884.html https://dubaiclassifieds.org/item/receptionist-required-in-dubai-94884.html Receptionist Required in Dubai - As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. Responsibilities · Greet and welcome guests as soon as they arrive at the office · Direct visitors to the appropriate person and office · Answer, screen, and forward incoming phone calls · Ensure Office is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) · Provide basic and accurate information in-person and via phone/email · Receive, sort, and distribute daily mail/deliveries · Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) · Order office supplies and keep inventory of stock · Manage calendars and schedule meetings · Arrange travel and accommodations, and prepare vouchers · Keep updated records of office expenses and costs · Perform other clerical receptionist duties such as filing, photocopying, faxing and data entry · Provide clerical support to PRO team Requirements · Preferable to have past work experience as a Receptionist, Front Office Representative, or similar role · Proficiency in Microsoft Office Suite · Professional attitude and appearance · Solid written and verbal communication skills in both English and Arabic · Ability to be resourceful and proactive when issues arise · Excellent organizational skills · Multitasking and time-management skills, with the ability to prioritize tasks · Customer service attitude · High school degree: additional certification in Office Management is a plus It is an exciting time to be joining NES Fircroft working with professional, motivated people who have a determination to succeed. With over 90 years’ combined experience, NES Fircroft is proud to be the world’s leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide with over 100 offices in 45 countries. We provide tailored staffing solutions, sourced from a global talent pool by a dedicated, discipline specific team of consultants. For more information visit: www.nesfircroft.com Our success is based upon establishing a culture of excellence throughout the organization and putting customer satisfaction at the center of everything we do. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/receptionist-arabic-speaker-at-nes-fircroft-3451767320? Customer Service, Dubai]]> Wed, 25 Jan 2023 04:42:18 +0000 https://dubaiclassifieds.org/item/retail-manager-required-in-dubai-94843.html https://dubaiclassifieds.org/item/retail-manager-required-in-dubai-94843.html Retail Manager Required in Dubai This is an amazing opportunity to work for an iconic brand. We are looking for a talented Retail Manager that will be responsible for overall management of the store, maintaining and achieving high operational and merchandising standards and goals, building a highly motivated team, and developing associates to the next level. The ideal candidate should have sound experience as a Retail Store Manager with luxury brands and have the knowledge of diverse business subjects to be able to manage the store in ways that boost revenues and develop the business. DUTIES AND RESPONSIBILITIES: • Driving shop KPI's on a daily, weekly, and monthly basis. • Delivering exemplary customer service through the development of a highly trained team with exceptional product knowledge and service know-how. • Facilitating strong team results through the effective management of individual performance and contribution. • Successfully organising and implementing in-store marketing promotions and events. • Maintaining excellent product presentation and high standards of merchandising at all times. • Driving efficiencies and processes across the store, to include maintenance of stock levels and control of replenishment • Building an invaluable network within the community to drive brand awareness and footfall. CANDIDATE REQUIREMENTS: Nationality: No preference Age: 30-40 years Experience: 5-7 years including 3 to 4 years of UAE experience with a luxury Brand Education: Bachelor’s degree in business administration, Sales or relevant field; Masters degree is desirable. Gender: Any Language: English (Arabic will be an added advantage) Key attributes: Smart, Proactive, Able to manage busy work environment COMPENSATION Salary: AED 15,000 – 20,000 based on the profile Benefits: Manager health care package for self and family Annual air ticket for self and family Bonus eligibility up to one base salary on personal and company objectives End of Service benefit (as per UAE Labour Law) APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/retail-manager-at-accel-human-resource-consultants-3450211344? Customer Service, Dubai]]> Tue, 24 Jan 2023 03:51:39 +0000 https://dubaiclassifieds.org/item/crm-manager-required-in-dubai-94692.html https://dubaiclassifieds.org/item/crm-manager-required-in-dubai-94692.html CRM Manager Required in Dubai The CRM Manager will be responsible for Dior’s Customer Relationship Management in order to build customer satisfaction, loyalty and participate in offering the most luxurious experience. Main Responsibilities Develop and generate CRM KPI reports to help stores meet goals on a weekly/monthly basis. Collaborate with internal partners for different reporting and analysis needs. Contact Clients directly for feedback. Train and coach the store team on customer relationship. Organize training sessions. Monitor the results of the actions and update the database accordingly. Support the team in offering an extra-mile service to our top clients in order to retain them. Help teammates build customer loyalty and maximizing it in order to create foot flow in-store. Distribute high potential prospects to the sales team with objectives to achieve. Maximize the top client's potential on high value items, special orders and pre-selling. Profile Profile Bachelors degree/Diploma in Business Administration/Marketing. Minimum of 5 years' experience in a relevant position in CRM/Marketing. Strong analytical skills. Outstanding communication skills. Can work on his own and within a team. Inspiring and legitimate. Good customer service skills. Accurate and pays attention to details. Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks. Identifies new and better approaches to work processes and incorporates same in own work. APPLY FROM LINK BELOW https://ae.linkedin.com/jobs/view/crm-manager-at-christian-dior-couture-3435988327?r Customer Service, Dubai]]> Tue, 17 Jan 2023 04:34:50 +0000